Privacy Policy

    Quiz Master Kenya - A product of Quiz Master Kenya Ltd.

    Last updated: December 2024

    Agreement to Privacy Policy

    By creating an account, logging in, or using Quiz Master Kenya, you automatically agree to this Privacy Policy. Quiz Master Kenya complies with the Kenya Data Protection Act, 2019 and follows international best practices for educational technology. We collect and retain data necessary to provide our services, maintain your account, and keep historical records of your quiz performance and activity.

    1. Information We Collect

    Quiz Master Kenya collects the following information to provide our interactive quiz platform:

    For Teachers:

    • Account Information: Full name, email address, phone number (optional), and school name
    • Quiz Content: Quizzes you create, questions, answers, and associated materials
    • Usage Data: How you use the platform, features accessed, and teaching analytics

    For Students:

    • Account Information: Name, email (if provided), and grade level
    • Quiz Responses: Answers submitted, scores, time taken, and performance data
    • Session Data: Participation in live quiz sessions and leaderboard positions

    Technical Information:

    • Device Information: Browser type, operating system, and device identifiers
    • Log Data: IP addresses, access times, and pages viewed
    • Cookies: Session cookies to keep you logged in and remember preferences

    2. How We Use Your Information

    By using Quiz Master Kenya, you agree that we may use your information for the following purposes:

    • Provide Quiz Services: Enable teachers to create quizzes and students to participate in interactive learning
    • Account Management: Maintain your account, login credentials, and profile information
    • Performance Tracking: Store and display student performance, quiz history, scores, and progress over time
    • Historical Records: Maintain indefinite records of quiz attempts, scores, and educational performance for account purposes
    • Platform Improvement: Analyze usage data to enhance features, improve quiz quality, and develop new functionality
    • Generate Reports: Create performance reports for teachers, students, parents, and school administrators
    • Communication: Send important updates about your account, subscriptions, quizzes, and platform features
    • Security: Protect accounts from unauthorized access and prevent fraudulent activity
    • Marketing and Promotion: Use aggregated, anonymized data for marketing purposes and platform promotion

    Data Retention: We retain your data, including quiz history and performance records, for as long as your account exists and may retain certain data indefinitely for legal compliance, historical records, and service improvement purposes.

    3. Information Sharing and Disclosure

    Quiz Master Kenya does NOT sell, trade, or rent student information. We only share data in these limited circumstances:

    • With Teachers: Teachers can see performance data for their own students in their classes
    • With Parents: Parents can access their own child's quiz results and progress reports
    • Service Providers: Trusted partners like Supabase (database hosting) who help us operate the platform under strict confidentiality agreements
    • Legal Compliance: When required by Kenyan law, court orders, or to protect rights and safety
    • School Administrators: With consent, school administrators can view aggregate class performance data

    All data shared is encrypted in transit and at rest. We use industry-standard security measures to protect your information.

    4. Kenya Data Protection Act Compliance

    Quiz Master Kenya complies with the Data Protection Act, 2019 of Kenya. We:

    • Process personal data lawfully, fairly, and transparently
    • Collect data only for specified, explicit, and legitimate educational purposes
    • Keep data accurate and up to date
    • Store data securely and only for as long as necessary
    • Respect data subject rights including access, correction, and deletion
    • Obtain parental consent for students under 18 years where required

    5. Data Storage and Security

    Your data is stored securely on servers located in trusted data centers with the following protections:

    • Encryption: All data is encrypted using industry-standard SSL/TLS protocols
    • Access Controls: Only authorized Quiz Master staff can access user data, and only when necessary
    • Regular Backups: Data is backed up regularly to prevent loss
    • Security Monitoring: We monitor for unauthorized access and suspicious activity
    • Password Protection: User passwords are hashed and cannot be viewed by our staff

    6. Your Rights

    Under the Kenya Data Protection Act, you have the following rights:

    • Access: Request a copy of all personal data we hold about you
    • Correction: Update or correct inaccurate information in your account
    • Deletion: Request deletion of your account and associated data (subject to legal retention requirements)
    • Data Portability: Export your quiz data and performance records in a readable format
    • Withdraw Consent: Opt-out of non-essential communications at any time
    • Object to Processing: Object to certain uses of your data

    To exercise these rights, contact us at contact@quizmaster.co.ke or call 0736407642.

    7. Parental Rights and Consent

    For students under 18 years old:

    • Parents/guardians have the right to review their child's information
    • Parents can request correction or deletion of their child's data
    • Schools using Quiz Master on behalf of students act as educational representatives
    • Parents can contact us to opt their child out of the platform
    • We do not knowingly collect data from children under 13 without parental or school consent

    8. Data Retention and Storage

    By using Quiz Master Kenya, you agree to our data retention practices:

    • Active Accounts: All data associated with your account is retained for as long as your account exists
    • Quiz History and Performance: Student quiz attempts, scores, performance data, and educational records are retained indefinitely for account purposes, historical tracking, and educational analytics
    • Deleted Accounts: Upon account deletion, some data may be retained for legal compliance, dispute resolution, and record-keeping purposes
    • Backups: Data persists in system backups and may not be immediately deleted even after account closure
    • Aggregated Data: We may retain anonymized, aggregated data indefinitely for analytics and platform improvement

    Purpose: This data retention policy ensures we can provide comprehensive educational tracking, maintain accurate historical records, meet legal obligations, and continuously improve our platform.

    9. Cookies and Tracking

    Quiz Master uses cookies and similar technologies to:

    • Keep you logged in to your account
    • Remember your preferences and settings
    • Understand how you use the platform to improve our services
    • Provide security and prevent fraud

    You can control cookies through your browser settings, though some features may not work properly if cookies are disabled.

    10. Changes to This Privacy Policy

    We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you by:

    • Posting the updated policy on this page with a new "Last updated" date
    • Sending an email notification to registered users
    • Displaying a prominent notice on the platform

    Continued use of Quiz Master after changes means you accept the updated policy.

    11. Contact Us About Privacy

    If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:

    Quiz Master Kenya Ltd.
    Yala Towers, Nairobi
    Central Junction of Koinange & Biashara Street
    Starehe, Nairobi, Kenya

    Email: contact@quizmaster.co.ke
    Phone/WhatsApp: +254 736 407642
    Website: quizmaster.co.ke